All your answers, right here
111be FAQ —
Answers to every question
you have
From accounts and payments to live casino, cricket betting, and support — this page has clear answers to every question you may have about 111be.
Welcome to 111be. This FAQ page is made for players in Bangladesh, bringing together the most frequently asked questions about opening an account, live dealer games, cricket betting, withdrawals, and support. If you do not find the answer to your question here, contact us via 24/7 live chat or email us at [email protected] — our team is always ready.
Account & Login
To open a new account at 111be, go to the 111be Login page and fill in the registration form. Enter your active mobile number, a strong password, and correct personal details. The process takes just a few minutes and your account will be active right away. Only those aged 21 and above may register.
First, make sure you are entering the correct username or mobile number and that Caps Lock is off. If you cannot remember your password, use the "Forgot password?" option on the login page — you can set a new password step by step. If the problem continues, contact us directly via live chat.
Yes, you can log in to 111be from any device — smartphone, tablet, or computer. When logging in from a new device for the first time, a verification code may be sent to your registered mobile number. This is a security measure to protect your account.
After logging in, go to "Account Settings" or the "Profile" section to update your name, email, or other details. Some changes may require identity verification. If you are unable to update certain information, contact the support team — they will assist you quickly.
Click the "Forgot password?" link on the 111be Login page. Then enter your registered mobile number or email — a reset link or code will be sent to you. When setting a new password, use a mix of letters, numbers, and special characters to keep your account secure.
Support Questions
Before contacting support, have your account username or registered mobile number ready, a brief description of the issue, and if applicable, the transaction reference number or a screenshot. This helps identify the problem faster and provide a resolution sooner.
Yes, 111be's support team is active 7 days a week, 24 hours a day. You will find a representative on live chat even at midnight or early morning. The service does not stop on holidays, so feel free to reach out at any time with any issue.
Absolutely. 111be's support team assists in both Bengali and English. The entire service is designed with Bangladeshi players in mind and is available in their native language, so there will be no language barrier.
There are two ways to contact 111be: live chat directly on the site, and email — [email protected]. Live chat is the fastest way to get a response. For complex issues, it is better to send an email with a detailed description.
Live Dealer Games
In live dealer games, a real dealer deals cards or spins the roulette wheel via a direct video stream from a studio or casino. You can watch everything live on your screen and place bets. It gives you the feel of a real casino from home — no computer-generated results.
Yes, 111be's live casino runs fully on both Android and iOS devices. No app download is needed — games run smoothly in the browser. For a better experience, keep a stable mobile internet or Wi-Fi connection, as live streams use a bit more data.
In Baccarat, you predict whether the "Player" or the "Banker" will have a hand closer to 9 points, or whether it will be a tie. Each hand receives 2 cards; a third card is drawn if needed. Tens and face cards have a value of zero. The rules are simple, which makes it popular among new players.
In Roulette, you bet on where the ball will land on a spinning wheel. You can place bets on a specific number, red or black, odd or even, or ranges such as 1-18 or 19-36. Betting directly on a single number has a lower chance of winning but a higher payout.
Yes, both games are available in 111be's live casino. In Teen Patti, you build the best hand from three cards — it is the live version of a popular South Asian card game. In Andar Bahar, a base card is shown and you bet on whether the matching card will fall on the "inside" or "outside" — a very simple and fast game.
BPL & International Matches
Yes, 111be offers in-play or live betting. Odds change as the match progresses and you can place new bets at any moment. This makes watching cricket even more exciting — the situation shifts with every over and wicket.
The most popular markets among Bangladeshi players are: match winner (which team will win), toss winner, top run scorer, total innings runs (over/under), and method of next wicket. For example, in a Bangladesh vs India match, the "match winner" market gets the most attention.
An accumulator or "acca" bet combines multiple markets, and you win only if all predictions are correct. The total odds multiply, making the potential payout much larger. In cricket, you can combine winners from different matches into an accumulator — but if any single pick is wrong, the entire bet is lost.
Yes, you can bet at 111be on major international cricket competitions including BPL, T20 World Cup, IPL, and ICC tournaments. Separate markets and special offers are available each season. Visit the cricket page to find detailed markets.
Money Withdrawal
Yes, there is no fixed time or day for withdrawals at 111be — you can withdraw 7 days a week, 24 hours a day. According to Bangladesh Standard Time (BST, UTC+6), money typically arrives in bKash, Nagad, or Rocket within 15 minutes to 2 hours, even at night.
The minimum withdrawal amount at 111be is ৳500. Withdrawal requests below this amount are not accepted. This limit applies across all methods — bKash, Nagad, Rocket, or bank transfer.
Yes, for security and fraud prevention, withdrawals must go to the mobile wallet or bank account that is registered in your own name and linked to your 111be account. Withdrawal requests to someone else's number will be rejected.
Withdrawal requests are generally processed within 15 minutes to 2 hours. During busy periods or for larger amounts, verification may take slightly longer. If the request remains pending for more than 2 hours, contact us via live chat or at [email protected].
Bonus funds cannot be withdrawn directly — the wagering requirement must be met first. The wagering requirement for 111be's welcome bonus is 20 times the bonus amount. For example, if you receive a ৳1,500 bonus, you must place a total of ৳30,000 in bets before withdrawing (calculated on the bonus amount only, not the total balance).
Didn't find the answer to your question?
Our support team is ready to help in Bengali, 7 days a week, 24 hours a day.
Live Chat
Click the live chat button on the site and you will be connected in moments.
Email Support
[email protected] — send us your issue in detail by email.